By default, SNOO does not collect protected health information (PHI), confidential
business data, or payment card industry data (PCI), and is therefore not subject to
the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
If you sync your SNOO the mobile app (must be done over WiFi), you can track
infant sleep and fussiness over time. SNOO is an “Internet of Things” (IoT) product
that, when enabled, can collect timestamps for when SNOO is turned on/off and
when it changes levels. Based on these inputs, the mobile app generates a Daily Log
illustrating total sleep duration, longest period of sleep, and frequency of waking.
However, SNOO does not require collection of any personally identifiable health
information and is therefore not subject to HIPAA when used as directed.
Data collection is an optional feature that may be disabled in the app. During setup, a
Data Preferences page will appear, on which you can accept or decline various
tracking and reporting options. To change the data collection defaults after the
account has already been set up, go to Help and Feedback (the little question mark
on the lower right-hand side of the app) and select Manage Data Collection to
toggle on or off preferences.
If you have any trouble navigating through the Daily Log page, please call our
Customer Care team at 855.424.6323. They are available to support you and answer
questions 7 days/week!