General App Questions
- My hospital’s policies restrict the use of all external mobile apps. Would there still be any way to enable the various mobile app features manually?
- What steps do I need to take to set up the SNOO mobile app at my hospital?
- Is the SNOO mobile app compatible with Enterprise wireless networks?
- Can I create multiple profiles for different babies in the same SNOO?
- Can I link multiple SNOOs to the same mobile app account?
- Does the mobile app require a dedicated tablet or smartphone?
- Can the Wi-Fi feature be manually disabled?
- What security features are present for SNOOs linked to the mobile app?
- Does the SNOO collect PHI? Is the mobile app HIPAA-compliant?
- If the Motion Limiter feature has not been enabled, are the motion and sound levels safe for preemies and other fragile infants in the NICU?
- Is it required to use the SNOO’s mobile app in the hospital?