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  2. Hospital Mobile App Use
  3. General App Questions

General App Questions

  • My hospital’s policies restrict the use of all external mobile apps. Would there still be any way to enable the various mobile app features manually?
  • What steps do I need to take to set up the SNOO mobile app at my hospital?
  • Is the SNOO mobile app compatible with Enterprise wireless networks?
  • Can I create multiple profiles for different babies in the same SNOO?
  • Can I link multiple SNOOs to the same mobile app account?
  • Does the mobile app require a dedicated tablet or smartphone?
  • Can the Wi-Fi feature be manually disabled?
  • What security features are present for SNOOs linked to the mobile app?
  • Does the SNOO collect PHI? Is the mobile app HIPAA-compliant?
  • If the Motion Limiter feature has not been enabled, are the motion and sound levels safe for preemies and other fragile infants in the NICU?
  • Is it required to use the SNOO’s mobile app in the hospital?

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